Strategy & Stakeholder Engagement Division

This department works to develop new passenger and cargo air service, promote the MAC’s airport facilities, and build community support for air service at MSP International Airport. Brian Peters is the MAC's director of Air Service Development.

The Stakeholder Engagement Department connects the MAC to the community by designing and implementing best-in-class engagement opportunities and serving as the personal connection of the organization across communities. This department also provides information to the public about airport operations and aircraft noise. 

Strategic Marketing and Communications activates the voice and brand of the MAC and its airports through media relations, corporate communications and by creating strategic solutions to deliver internal and external marketing campaigns. The marketing team develops campaigns grounded in research and analytics to drive revenue for the MAC's operations and promote MAC facilities, parking, and food, retail and service concessions. The communications team enhances the airport experience by providing information to travelers, including paging services at Minneapolis-St. Paul International Airport, and responding to public inquiries about the MAC and its airports via phone, email, text and live chat. 

This department ensures the MAC has a clear strategic focus with an integrated sustainability mindset by facilitating the development, measurement and tracking of strategic goals.

The Sustainability Office connects and engages employees leading sustainability activities and provides MAC leadership with input and data to help advance achievement of the organization’s 2030 Sustainability Goals.