Innovating and improving the travel experience at MSP

In 2023, the MAC added a new East Cell Phone Waiting Lot on the south side of Post Road with 100 vehicle spaces. Located less than a quarter mile from the original 40-vehicle waiting area, now known as the West Cell Phone Waiting Lot, this new lot more than doubles parking capacity for motorists waiting to pick up arriving MSP passengers. Both cell phone lots on Post Road are conveniently positioned between Terminals 1 and 2 for quick access to passenger pick-up zones. The expanded waiting lot space meets the growing demand for free, safe and convenient spaces for drivers to wait before picking up passengers. The lots also help reduce traffic congestion near the terminals. 

In 2023, the MAC continued work to upgrade the departures hall, arrivals hall and vertical circulation areas of Terminal 1. Work conducted in 2023 included replacement of baggage carousels 2 and 3. The MAC also upgraded the ticket counter and related equipment at the north end of the departures hall and built much of the new ticket area and mezzanine walkway. These areas are scheduled to open in mid-2024.  

The MAC relocated and expanded the Terminal 1 rideshare pick-up zone to improve passengers’ ground transportation experience. The pick-up zone was moved one level down to the Terminal 1 Ground Transportation Center, which features a capacity nearly double the previous location. In addition, the spacious new lobby offers more seating and a fully covered pick-up area.

Work began in 2023 on the next phase of expansion for the G concourse. Focused on the section of the concourse between gates G8 and G13, this phase includes installation of footings and foundations necessary for future concourse expansion. This phase also includes airside ramp improvements, installation of three new jet bridges and the removal of the skyway connecting the G concourse to the Gold Parking Ramp. When completed, the project will add 85,000 square feet of public space with the same design and amenities as the first phase of expansion. 

In 2023, the MAC and Delta Air Lines celebrated the completion of a new Delta Sky Club on the recently expanded G concourse. Delta’s build-out of the 21,000-square-foot Sky Club, the airline’s third at MSP, features seating for more than 450 customers and a year-round, all-weather Sky Deck. The Sky Club was a major element in the 2020-2022 expansion and modernization of G concourse between gates G17 and G22.