Mission + Purpose

Our Mission

Launched with the support of Northwest Airlines and progressive Minnesota governor Harold Stassen in 1943, the MAC has worked to make the Minneapolis-St. Paul region a thriving airline hub for nearly eight decades. 

At its core, the MAC aims to connect the Minneapolis-St. Paul region to the world while providing the best possible customer experience, all while ensuring safety and security, and acting on an economically competitive model for growth.

Mission: Connecting you to your world

Vision: Providing your best airport experience  

Mission + Vision

Our Mission

The MAC aims to connect the Minneapolis-St. Paul region to the world while providing the best possible customer experience, all while ensuring safety and security, and acting on an economically competitive model for growth.

Our Vision

Providing your best airport experience.

Our Strategic Plan

The MAC operates its seven airports to grow air service for the region we serve, working from a well-developed plan that focuses on financial strength, engagement with our business partners and community, and delivering “One Seamless Journey” for travelers at MSP.

 

Goals

Safety, Security + Prepardness

Safety is the foundation of our operations at all of the MAC's seven airports, including maintaining a secure environment in the terminals and airfields, and being prepared for when the unexpected occurs.

Customer Experience

MSP’s attention to detail covers all aspects of a passenger’s visit to the airport. We constantly measure our performance with customer surveys and aim for continuous improvement.

Talent

The MAC seeks to be a model employer and to only hire the best, most dedicated employees who are committed to our mission and our customers.

Engagement

For passengers, business partners, and the communities served by our airports, the MAC prides itself on regular, two-way communications that help us find new opportunities for improvement.

Air Service

The MAC constantly works to grow and enhance our airline service and MSP’s network of routes, providing flyers with more places to experience and enjoy.

Economic Impact

The MAC’s seven airports are designed to operate with a competitive cost structure while maintaining their substantial economic benefit to the community.

Innovation

Throughout MSP and our six reliever airports, the MAC finds opportunities in technology and sustainability to provide innovative solutions and improve the customer experience.

Focus Areas

Financial Strength

The MAC has a longstanding reputation for being fiscally responsible and working to control costs in managing its airports, while ensuring that our broader financial security enhances ongoing operations.

Community Engagement

We reach out to our diverse group of stakeholders by seeking input on a wide array of airport-related issues, and incorporate their feedback into our decision-making.

One Journey Experience

From the moment a customer leaves their home for MSP, to the time their flight lifts off, the MAC seeks to provide a seamless “One Journey” experience that gives travelers a smooth, enjoyable start to their vacation or business trip.

Meet Our Board of Commissioners

The Metropolitan Airports Commission is led by a 15-member policy-making board, 13 by the Minnesota governor and one each by the mayors of Minneapolis and St. Paul.

Meet the Board of Commissioners

Sign Up For Our Newsletter

Staying in-the-know about MSP and the MAC can make your next trip that much smoother. Our monthly newsletter is a quick read packed with helpful tips and details of what’s new at the airport.